Internet Privacy Policy

Triad is committed to complying with applicable privacy and security laws. Please note that we may update our policy periodically without prior notice to you. We will post a revised Privacy Policy on our web page and indicate by date when it was most recently updated. By visiting www.triadguaranty.com you are accepting the practices described in the Privacy Policy below.

We do not collect personal information from you when you visit our Web Site unless you provide it to us. You may visit our Web Site without having to reveal any personally identifiable information. We do, however, collect and store certain types of information whenever you access our site.

When you sign on to a section of our Web Site that requires a username and password, we collect only information you provide to manage your online session with us. PLEASE KEEP YOUR USERNAME AND PASSWORD CONFIDENTIAL.

We value your trust and we handle all collected information about you with care. Triad views security of confidential and private information as a top priority. Triad will use a high degree of care to protect the security, integrity and confidentiality of nonpublic personal information in our possession. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard consumers' nonpublic personal information. Our employees understand the confidential treatment of Customer Information. We limit access to Customer Information to those employees who need to know that information in order to provide Mortgage Insurance products and services to you or to maintain or upgrade those products or services.

We will share information about you if we are legally required to do so in response to a court order, subpoena or other administrative or legal proceeding or to prevent fraud.

All Master Policyholders should have received a copy of our Privacy Statement. If any user wants a copy of Triad's Privacy Statement, please contact Customer Service at Triad and we will gladly send you a copy. For your convenience, Triad's Privacy Statement is printed below. If you have questions regarding our Privacy Statement, you may contact us at 336.723.1282 or 800.451.4872.

March 2015

Privacy Statement

In the normal course of doing business, we collect and use various types of information about you. We recognize our obligation to keep information secure and confidential. It is important for you to know that we do not sell consumer information to third parties and have no plans to do so. We limit disclosure of consumer information to our affiliates and unaffiliated third parties only as necessary to effect, administer or enforce Mortgage Insurance and other services performed on behalf of our customers at their request.

We limit our collection of information to that which is necessary to properly conduct our business of offering you excellent service within the Mortgage Insurance environment.

We collect nonpublic personal information from the following sources:

  • Applications or other forms you file with us;
  • Your existing accounts with us;
  • Information collected from our Internet web site, such as information you provide to us and information necessary to manage your online session with us;
  • Your transactions and our experiences with you, such as underwriting policy coverage and processing any claim that you may have with us.

We do not disclose any nonpublic personal information about our customers or former customers or consumer information to anyone except as permitted by law or in connection with insurance underwriting, account administration, payment processing, claims processing, investigating or preventing fraud or material misrepresentation or as otherwise required or permitted by federal or state law. We will share nonpublic personal information if we are legally required to do so in response to a court order, subpoena or other administrative or legal proceeding or to prevent fraud.

We value your trust and we handle information about you with care. We limit access to information regarding your transactions to those employees who need to know that information in order to provide products and services to you or to maintain or service those products or services. Our employees understand the confidential treatment of customer and consumer information. We maintain physical, electronic and procedural safeguards that comply with federal and state regulations to guard and protect the information we have collected. We are continually assessing new technology and will upgrade our systems, when necessary, for protecting the information we have collected.

Unaffiliated third parties who are given access to consumer information in connection with services performed for Triad are generally required to sign confidentiality agreements restricting use and disclosure of such information to the persons who have a need to know the information in connection with the work they are performing for us, or are otherwise restricted from using the information or disclosing the information to other third parties by contractual, legal or fiduciary obligations to Triad.

If you have questions regarding Triad's Privacy Statement, you may contact us at 336.723.1282 or 800.451.4872.

March 2015